Delivery and return,

We offer safe and reliable delivery by post.

Delivery times depend on your location and the delivery service you choose, but we work to deliver your order as quickly as possible.

Yes, you will receive a tracking number that you can use to track your order at any time.

Please contact us as soon as possible if you have not received your order, so that we can investigate and resolve the issue.

Please contact us to initiate the return process and for further instructions.

In some cases there may be a cost for returns or exchanges, but please contact us for more information.

Orders and payments

You can place an order on our website by adding the desired product to the cart and completing the ordering process.

We offer several payment options, including credit card, PayPal, bank transfer and more.

Yes, you can cancel your order within a certain period of time if it has not been shipped yet. In this case, please contact us as soon as possible to arrange a cancellation.

Your order will be charged as soon as it is shipped.

Yes, you will be informed of the status of your order via email, including shipping confirmation and delivery.

Please contact us as soon as possible if you received an incorrect item. We will do our best to solve the problem quickly and efficiently.

Fluid extract

Fluid extracts are natural substances derived from plants. They are commonly used to improve health and beauty, reduce stress and tension, strengthen the immune system, improve skin and aid digestion.

Fluid extracts offer many benefits, such as reducing stress and tension, strengthening the immune system, improving skin, and supporting digestion.

Anyone interested in their health and beauty can benefit from fluid extracts.

Fluid extracts are usually obtained from plants using solvents such as alcohol or water.

The use of fluid extracts is generally safe, as long as they are taken in the recommended doses.

Essential oils

Essential oils are the finest fragrances extracted from plants. They are often used to relieve a variety of ailments such as stress, insomnia, and pain, as well as for beauty and skin care.

Essential oils are obtained by distilling plants, flowers, leaves, bark, roots, or resins. Most oils are obtained by steam distillation, where hot steam is passed through the plants to extract the oil.

Essential oils can be used in many ways, including aromatherapy, scented lamps, cosmetics, or body massage.

Although essential oils are generally safe when used properly, they can have adverse effects if used incorrectly or in overdose. It is important to read the label directions carefully and consult a doctor or aromatherapist if necessary.

Essential oils are suitable for anyone interested in their benefits. However, it is important to ensure that the oil chosen is suitable for the intended use and it may be advisable to consult a doctor or aromatherapist before use.

Packaging

We place great importance on packaging and ensure that all products are packaged securely and carefully to ensure safe delivery.

Yes, we use recyclable and eco-friendly packaging materials to do our part for the environment.

No, packaging costs are included in the order price.

Newsletter

A newsletter contains information about new products, offers, events and other news from our company.

You will receive a newsletter once a month.

Yes, you can unsubscribe from our newsletter at any time by using the unsubscribe link at the bottom of each newsletter.

No, we never pass your data on to third parties. Your data is safe with us.

If you enter an incorrect email address, you will not receive the newsletter. Before subscribing to the newsletter, please check your email address carefully.

Cooperation

Collaborations refer to partnerships we enter into with other companies or individuals to expand and improve our product offerings.

In affiliate marketing, affiliates get paid when they generate sales or leads through a specific link. As an affiliate partner, you earn money by driving traffic to our website.

Yes, you can join our affiliate partnership at any time Link . For more information, contact us.

As part of our partnerships, we offer selected affiliates a product credit that they can exchange for a specific product.

Contact us to redeem your product credit. We will provide you with all the necessary information.

Customer Service

+39 329 7545994

info.biolana@gmail.com